Benefits of proactive IT

19 Aug Benefits of proactive IT

Everyone benefits from proactivity, so why shouldn’t your IT Support be proactive too?

Here a few of the main ways it can help advance your business:

Improved decision making  – Good Managed Service Partners will constantly maintain an overview of your system. They’ll use automated tools, backed up by experts interpreting the information.

This enables you to make informed decisions and identify any areas or weakness in your current infrastructure. Having it all presented clearly in front of you puts you in control, and makes it easier to see when you do need to scale up.

Strategy – Doing a full inventory of your IT assets along with an extensive risk assessment is a long, drawn out process, which is why many companies fail to look at their computer systems on a strategic level. The problem is, IT is a strategic issue that can make or break your business.

Outsourcing to someone who takes a proactive approach is often the answer. They’ll take care of everything from hardware to software updates and ensure it’s all aligned with your business goals.

Budgeting – A proactive approach to IT gives you the ability to plan & budget your IT expenditure in a more strategic, beneficial way. When you’re just crawling along hoping things keep working, inevitably you will have to shell out a lot of cash sooner or later. The proactive support that comes with managed IT services typically includes monitoring, updates and continuous health checks, all wrapped up in one simple monthly subscription.

Security – The biggest threat to businesses currently being cyber attacks and the GDPR upping the ante, data security has never been a hotter topic. If you’re not doing everything in your power to look after critical information, that halfhearted approach will bite you sooner than you’ll expect.

Proactive IT support will protect your network from malicious cyber attacks and keep your data safe, secure and in the correct hands.

Morale & Productivity – Although it’s meant to help us, IT can be a real time thief. Think of all the time you’ve spent waiting for a page to load, retrieving a lost file or dealing with a paper jam. Then multiply it by all the people in your team. See how it quickly adds up?

When computers don’t work how they’re supposed to, people respond in different ways. Some see it as an opportunity to down tools and do nothing for the rest of the day. Others become frustrated and demotivated because they can’t complete their jobs. Either way, it’s not fantastic for business.

A proactive approach significantly slashes the risk of downtime and helps create an environment in which people can be productive. Productivity and happiness go hand in hand, so by giving your staff the right tools for the job you’re well on the way to a more harmonious, happier workplace.

Disaster Recovery – Accidents will undoubtedly happen. Major events such as fires, floods and cyber-attacks are a threat to all businesses and even severe weather events like hurricanes don’t just happen abroad. While the “Great UK Earthquake” of February 2018 didn’t exactly ravage the country, these unfortunately do still occur, and computers are often among the hardest hit. If all your critical data is stored on a server which gets destroyed in a fire or flood, is your business likely to survive the ordeal?

Proactive IT support providers will put disaster recovery plans in place and ensure all your data is backed up. That means that if the worst does happen, the information you need to survive will be completely safe and accessible throughout.