IT Support
Whether you’re a start-up or an established firm, you have enough on your plate to deal with technical problems. That’s where we come in. Our IT Support is on tap when you need it, with flat-fee structures built around the support you need. We have the solutions to your problems, whenever you need it.
Our approach to support is a proactive one. We will monitor and manage your IT – not just react when you tell us things aren’t working as they should be. Our mission is to deal with most of the problems before they even occur and a lot of the time, without you ever knowing about it, leaving you to focus on what’s important….. Growing your business!
People Come First
IT is what we’re good at, but it’s people who make us successful. We make it easy for IT to work around people and not the other way around.
Expert Advice
With more than 25 years of industry experience and knowledge, we can provide you with expert advice to help you plan for the future. Our technical expertise is open to any and everyone who does business with us, so don’t be afraid to ask!
Proactive Approach
It should be no secret by now that a proactive approach to IT is far superior than a reactive one. We monitor and maintain your systems, dealing with any problems which may arise before they have a chance to have an impact on business.
Speed is Essential
IT problems are inevitable, but when they do occur, it’s important to nullify them as quick as possible. Our location, extensive IT knowledge and quick thinking make us the perfect IT provider to deal with IT problems that need to be dealt with quickly. It’s even in our name!
Flexible Agreements
When you work with us, you won’t be forced into signing lengthy and confusing contracts or be charged with seemingly out of the blue fees. Here at Transpeed, we prefer it simple. We offer flexible contracts that are built on the quality of our services, which ensures you have freedom & peace of mind. We are confident in our IT service and feel we don’t need to lock our customers into lengthy contracts, unlike many of our competitors.
Keep it Simple
Why make something more confusing and complicated than it has to be? Here at Transpeed, we believe in simple. That’s why one fixed cost per month with no extra fees works best for us and works best for you. This service includes fully managed IT support, monitoring & proactive maintenance built around your businesses needs.
The Best Solution For Your Business
If you have specific IT issues that you need addressing, we have a number of different ways in which we can deal with the problem. This of course can depend on your needs and requirements.
At Transpeed we work around you and give the on-tap IT support whenever you need it, with no added charge or fee.
Telephone Support
A lot of the time, IT queries can be fixed over the phone. With our expert and extensive 25 years experience, we can guide you and explain the most efficient and quickest way to solve the problem.
Remote Support
If the problem is a bit too complicated to resolve over the phone, then we can connect to your PC remotely and fix the problem.
On-Site Support
For problems that are truly complex and disruptive, we offer an on-site support service depending on what is convenient for you. Unlike many providers of IT Support that are based well outside London, our valuable location means that we can travel anywhere across the city quickly.
